Our refund policy is presented with you in mind.
Prior written authorization from Scent-A-Roma LLC must be obtained in order to process a refund.
Refunds must be requested either by email (firstname.lastname@example.org) or telephone 301-440-8678 within 3 days of receipt of merchandise.
Refunds will be made in the same form received. Body Fragrance Type* Oils Waldorf, Maryland. Wholesale/Retail
We use USPS/UPS tracking on each package so that we can accurately track shipping and delivery.
We will refund your funds under these terms and conditions:
- It is our fault due to the fact that we sent you the incorrect order - size, fragrance, product.
- Damaged goods. You are required to retain the damaged goods so that the Postal Inspector will be able to inspect the goods for an insurance claim. All packages shipped are insured using the USPS/UPS delivery service.